Ella Fitzsimmons

product marketing leader & writeR

Ella is a product marketer, service designer and writer. She's drawn to new technologies and old knowledge. She makes complicated ideas and technologies easier to understand and better to use – for individuals and communities.  

Raised in Malmö, her curiosity-driven career started in Hong Kong, reporting on how the internet transformed the Asian and US finance sectors. Her PhD showed how women from minoritised religious communities use the internet as a source of embodied authority. 

After moving to London, she worked at the Government Digital Service telling human stories about national scale technologies. Increasingly interested in shaping services and exploring their implications, she's worked with everyone from AWS and Google AI to anti-poverty campaigners and Nobel Peace Prize winners.

session description

"Any sufficiently advanced technology is indistinguishable from magic" said Arthur C Clarke in the 1960s. But is the reverse also true? 

Drawing from her service design practitioner’s toolbox and using client case studies from across industries, Ella joins the Learning How to Learn session to explore what we can learn from fictional and real-world magical systems as we design, develop and deploy new AI services and systems, especially in our futures of work and as we navigate within the promises -- and threats -- of great change.

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John de la Parra